We at Custom Computers like to use technology to its full potential and why drag your computer into the repair shop when if it is at least operational and has a high speed internet connection we can fix it remotely without you or your computer ever having to leave the comfort of your home or business?
Remote Support is our latest computer repair service offering in which we establish a secure connection from our service center to your PC and can view, control and repair any software issues such as viruses, malware or software errors, configuration and setup. This cost for this service is $50 per hour and is billed in 15 minute increments with a fifteen minute minimum. The service can be paid over the telephone or online via credit card or if you are a company who has an established account with us we can invoice you as per our existing terms.
To start call our service center during normal business hours to arrange an appointment for a technician to connect and resolve your issue. You will be asked to download one of our remote support tools which is located below and run the application to provide us with your random ID and password. When you are ready call us and sit back and watch your computer issues disappear.