We know it’s ruff having computer problems.
Let our professional staff handle your computer issues remotely.
Give us a call at 570-283-8215. Our hours are Mon-Fri: 8:30 am – 5:30 pm and Sat: 9:00 am 1:00 pm.
We at Custom Computers like to use technology to its full potential and why drag your computer into the repair shop when if it is at least operational and has a high-speed internet connection we can fix it remotely without you or your computer ever having to leave the comfort of your home or business?
Remote Support is our latest computer repair service offering in which we establish a secure connection from our service center to your PC and can view, control, and repair any software issues such as viruses, malware, or software errors, configuration, and setup. The cost for this service is $70 per hour and is billed in 15-minute increments with a fifteen-minute minimum. The service can be paid over the telephone or online via credit card or if you are a company that has an established account with us we can invoice you as per our existing terms.
To start, call our service center during normal business hours to arrange an appointment for a technician to connect and resolve your issue. You will be asked to download our remote support tool which is located below. On the next page click on START SUPPORT SESSION. Please run the downloaded application to provide us with your random ID and password. When you are ready to call us and sit back and watch your computer issues disappear.