Professional Computer Repair Near Me
Kingston & Wilkes-Barre, PA
Fast, reliable, and honest computer diagnostics and repairs from NEPA’s trusted IT experts since 1994.
Why “Computer Repair Near Me” Means Custom Computers, Inc.
When your computer crashes, slows down, or gets infected with malware, you need a local expert you can trust—not a distant call center or an overpriced big-box retailer. Located right on Wyoming Ave in Kingston, PA, Custom Computers, Inc. has been providing personalized, family-owned IT services and computer repairs to home users and small businesses for over 30 years.
Whether you are looking for local laptop screen replacement, virus removal, or custom PC upgrades, we are the local computer shop near you, ready to help.
Our Local Computer Repair Services
- In-Store Diagnostics: Standard diagnostics for desktops and laptops are just $40 (or $70 for high-end gaming systems with liquid cooling or dedicated GPUs). We pinpoint the exact problem and provide a fair estimate.
- Virus & Spyware Removal: We use our industry-proven maintenance plans to thoroughly clean and protect your PC from malware, adware, and ransom threats.
- Hardware Repairs & Upgrades: From SSD installations (to make an old computer run like new) to RAM upgrades, power supply replacements, laptop screen, keyboard, and battery replacements.
- Data Recovery & Cloud Backup: Accidental deletion or hard drive failure? We specialize in recovering precious photos, documents, and business files.
- Remote Support: Don’t want to haul your machine in? If your internet is working, we can securely log in to fix minor software issues on the spot.
- Microsoft 365 Licensing, Setup, & Security: Don’t leave your business exposed by not having your cloud environment properly configured or licensed. We offer comprehensive Microsoft 365 licensing, seamless setup and migration, and ongoing security management. We ensure your email, SharePoint, Teams, and OneDrive are fully secure, properly structured, and backed up so your team can collaborate safely from anywhere.
How Our In-Store Repair Process Works
- Drop-Off: Stop by our Kingston store anytime during working hours. No appointment is necessary!
- First-Come, First-Fixed Evaluation: We perform an initial diagnostic run to find the root cause of the issue.
- Approval-First Estimates: We will call you with an honest estimate before doing any work. We price our work on flat, transparent rates rather than running up high hourly bills.
- Repair & Tune-Up: Once approved, we perform the repairs. As a bonus, we clean the dust out of your machine and install the latest OS security updates for you.
Computer & Network Services We Offer
Whether you need hands-on repair in our Kingston shop or professional on-site support for your business, we leverage over 30 years of experience to deliver lasting solutions.
Our Local Computer Repair & Laptop Services
In-Store PC & Laptop Repair
Fast, reliable diagnostics and hardware service right here on Wyoming Ave on a first-come, first-fixed basis.
Managed IT & Cloud Services
Proactive protection and system management to keep your business running smoothly without down-time.
On-Site & Remote Support
We come directly to your office or connect remotely to resolve software and network issues instantly.
Areas We Serve for Computer Repair Near You
Centrally located in Kingston, Pennsylvania, we proudly offer walk-in computer repair and on-site IT support to neighbors throughout Luzerne County and Northeast PA, including:
Kingston & Wilkes-Barre
Forty Fort, Luzerne, & Edwardsville
Dallas & the Back Mountain area
Pittston, Scranton, & Nanticoke
Computer Repair & Support FAQ
How much does a computer diagnostic cost?
Our standard desktop or laptop diagnostic is $40.
For advanced gaming rigs with liquid cooling or third-party graphics cards, the diagnostic fee is $70.
Do I need an appointment to drop off my computer?
No! You can drop off your PC or laptop at our Kingston shop anytime during our regular business hours.
Can you help my local business set up, migrate, or secure Microsoft 365?
Yes, absolutely! We don’t just fix physical computers; we act as the complete “IT Department” for small and medium-sized businesses throughout NEPA. We handle complete Microsoft 365 migrations (from old on-premise servers or Google Workspace), manage your software licensing, and implement vital security configurations like multi-factor authentication (MFA) and secure data backups to keep your business fully protected.
Do you offer pickup and delivery, or help carrying my computer into the shop?
Yes, we do! We offer pickup and delivery services to certain local areas to make getting your computer fixed as easy as possible. Additionally, if you are bringing your computer to our shop but need a hand, please don’t struggle with it! Just pop inside (or give us a call at 570-283-8215 from the parking lot), and one of our staff members will be happy to go out to your vehicle and carry it in for you.
Do you repair Apple MacBooks or just Windows PCs?
Just Microsoft Windows PC’s. We no longer work on Apple Computers.
Do you offer business-class antivirus and ransomware protection?
Yes. We do not use or recommend standard, retail-grade antivirus solutions for business environments. Instead, we deploy SonicWall Capture Client Premier powered by SentinelOne. This is a premium, enterprise-grade endpoint protection solution that does not rely on outdated daily signature scans. It uses advanced machine learning and continuous behavioral monitoring to block active threats. Most importantly, it includes an autonomous rollback feature that can instantly restore any compromised data to its pre-infected state if a threat is detected. Endpoint Detection and Response (EDR)
Visit Our Kingston Computer Repair Shop Today
Office
Custom Computers, Inc.
747 Wyoming Ave, Kingston, PA 18704
Office Hours
Mon-Fri: 8:30am – 5:30pm
Sat: Closed
Sun: Closed
Telephone
Tel: 570-283-8215
